Case Stories

The Bottom Line

The reason any business invests in software, has to be the returns on that investment.

Here's how Trinity has provided rich rewards for a selection of our valued partners, by makings sales easier, making products more understandable, creating up-sales and all the time improving overall customer satisfaction.

Alsident®

Large increase in market share, by providing customers with the tools they need to choose the right product.

Alsident® are a world leading extraction arm manufacturer. They approached us with a challenging problem. How do we help our customers to choose the right product for the right application? There is a great deal of legislation regarding the provision of suitable ventilation in the work place, whether that be a nail salon or high-tech laboratory. This information is available in written form, with diagrams, but it still required a knowledgeable designer to match the product to the work space and fumes being extracted.

Since introducing the tool, known as Alsidim®, the company have reduced the time it takes to recommend a product to a customer, as well as making the tool available freely available online to the architects planning projects. The result? At our last meeting the management reported a huge increase in sales, out manoeuvring their Swedish, American and Chinese competition, even within in the Chinese market, where companies are also obligated to abide by International Standards for working conditions, if the resulting products are to be exported elsewhere.

By entering the known data into the application, the designer can rely on the result complying with the the appropriate regulations.

Lifetime Kidsrooms

Provide your sales force with the ultimate interactive product catalog. Make upselling easy and intuitive. Shop-in-shop.

About Lifetime

Lifetime manufacture quality children's furniture from their factory in Denmark. They have a vast range of high quality solid timber products, too many for most retail shops to have on display. This is where the Lifetime product configurator and Room Planner, built upon Trinity, really shine. Even sales staff who are not familiar with the entire range can quickly and easily come up with a solution for a customer. For those with deeper knowledge, an entire room can be planned out.
The customer can see and touch samples from the range, but for everything not physically present in the store, the website provides 3d models and photos, and tools to view the final product in Augmented Reality.

For many years this was enough to support the sales channel, but as the world of commerce moves from the high street to e-commerce, how could Lifetime support their sales chain?
By making the product viewer/configurator and Room Planner available within their agents websites. This is made possible by the Multi-merchant functionality, a standard feature of Trinity.

Vinlagring.se

Save time preparing designs and detailed estimates. Send your prospective customers an interactive 3D drawing of the proposed solution.

When planning and selling wine cellars, it's essential to provide the prospective customer with drawings of you proposed solution, as well as providing technical drawings for the craftsman who build them.

The feedback from the Vinlagring sales team is very positive. A salesperson using Trinity.js saves 20 hours a week preparing offers, compared to their previous method, involving SketchUp and manually listing components.

Can we save them even more time? We continue to push the boundaries, adding the Spatial Awareness plugin which largely automates the process.

See more here

In Conclusion...

If you could save 1000 man hours a year, while greatly improving your customer satisfaction, would it be worth an investment of €4995 to your business?

If you could increase individual sales by 30% would that be worth an investment of €4995 to your business?

If you could significantly increase market share, effectively seeing off your competitors, would that be worth €4995 to your business?

If you can answer yes to any one of these questions, then there is a strong likelihood that a Trinity system would provide you a measurable return on your investment within the first year.

Peace of mind

Although we have been delivering systems for the past 15 years, we are still asked about the longevity of Trinity! Will it be around next year? Will I still be able to get support?

With the developer edition of Trinity, we provide full source code to your system and developer access. Any developer with JavaScript skills can maintain and expand your system in whichever direction you wish.

Our competitors charge on a "per seat" basis, that never made sense to us for a tool many of our customers provide free of charge through their website.

Your success is our success. We believe in your prolonged success with one of our solutions, and we are willing to put our money where our mouth is. In the past, we have delivered solutions for a one time payment of between €40.000 and €100.000. This would be a capital investment. With our new hosted license model, many companies can finance their solution from their existing marketing budget!

Thank you for reading this article to the end. As a bonus to you, until 31.12.2023, we are offering 50 development hours completely free when you sign up. Just quote the code "FREE50"

What can you expect for 50 development hours? Here are just a few ideas...

As many as 50-100 3D models of your products (depending on source material)
Custom features specific to your particular product or market segment.
Integration with your existing e-commerce platform.
Support and training for your staff.

Get in touch today for a free, no obligation assessment of how Trinity might benefit your business. There's nothing to lose, and perhaps much to gain.

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